your questions answered
Artificial Eucalyptus requires very little maintenance but we have a few tips to keep your faux foliage looking 'fresh'!
Monthly, use your hairdryer on a cool setting to blow away any dust that may have settled on your silk flowers. This is especially true for lighter coloured artificial eucalyptus as dust can cause marks not visible on darker colours.
Any marks you do find on your artificial flowers can be removed with a damp cloth or baby wipe. The same is true for artificial plants – keep them dust free to make them look perfect for years to come.
It is also important to keep your artificial flower vase sparkling! Remove your faux eucalyptus from their vase regularly, wipe it clean and you’ll be amazed at the difference.
YES! Trimming your faux eucalyptus to fit your vase is one of the best ways to make your fake eucalyptus look real. The centre of each stem contains a wire and so we recommend using wire cutters to cut through easily. However if these aren't available, a strong pair of scissors should do the trick!
One tip, if you are having trouble, is to cut through the plastic coating of the eucalyptus flower stem with your scissors and make a small nick in the wire. Bend the wire back and forth which will help to weaken the wire and ultimately break it.
Read our blog for other tips on how to make your artificial flowers look real!
With caution! This is a great way to fool your guests into thinking your faux flowers are fresh! However, we would only ever advise placing artificial flower stems in water for short periods, a maximum of 24 hours. Leaving your silk eucalyptus in water for long periods may cause discolouration and we would recommend allowing the stems to fully dry out after each time they are in water.
Yes we certainly do! You can explore our extensive collection of luxurious vases here. Many of our artificial flower bouquets come with a vase recommendation. If you would like any advice on selecting a vase for your fake flowers you can read our top tips on our blog or contact us at hello@thefauxflowercompany.com. Almost all of our vases are suitable for fresh flowers as well as faux!
Each of your silk eucalyptus will be lovingly selected and each bunch of artificial flowers tied with our gorgeous ribbon. Your faux eucalyptus will be wrapped in tissue paper and placed in one of our cardboard boxes, ready to be unwrapped and enjoyed! Tall eucalyptus stems may be bent to make them fit inside your box securely and are simply straightened again.
Each of our artificial eucalyptus bouquets is made to order and they will arrive tied together with the stems trimmed to one length. If you have purchased your artificial flower arrangement with a vase, it will be cut to the correct length to fit the vase perfectly. Once you are happy with your artificial arrangement, you may choose to untie it if you prefer (untied bouquets are non-returnable). Our bunches arrive as single stems, ready for you to arrange.
If your fauc eucalyptus are a gift the invoice will be omitted from your order.
Whilst our faux eucalyptus is not specifically designed to be outside (it hasn't been tested to be photo stable) several of our retail and trade customers use our artificial eucalyptus and faux eucalyptus outdoors very successfully.
Things to consider are that dark coloured fake eucalyptus won't show dirt as easily however over time they made fade from the sun. The materials used for our artificial berries and faux foliage tend to tolerate outdoor conditions the best.
Standard shipping within the UK is FREE for orders over £90 and typically takes 2-4 working days. We do offer UK Express shipping which is a Guaranteed Next Working Day service if your order is placed before 12 noon. See more details on our shipping rates here.
Yes! We ship almost everywhere globally! International delivery starts at £18 depending on distance. This service typically takes around 7-14 working days depending on your region. Estimated shipping is shown at checkout.