Contact Us

We are always delighted to answer questions about our artificial flowers. If you would like to contact us, you may do so by emailing us at:

hello@thefauxflowercompany.com

If you'd prefer to speak to us, you can call 01242 352 059 between 9am and 2.30pm Monday to Friday. Alternatively, use the contact form below.

Christmas Opening Hours

After a busy year, our team will be taking a short festive break from 23rd to 28th December. During this time, our offices, customer service, and order dispatch will be paused.

We’ll resume sending orders and answering enquiries from 29th December.

We'd like to wish all our lovely customers a very Merry Christmas!

Our Service Commitment

We pride ourselves on our personalised and friendly approach to customer service, and you can read the many positive comments we have received in our product reviews.

All of our team work closely with our flowers daily and are available to answer any questions that you may have - we aim to reply to you within one working day of your query being received.

From time to time, things can go wrong outside of our control, but please rest assured we’ll always do our best to help and put things right. We simply ask that our team is treated with the same kindness, courtesy and respect that we extend to you.